2-hour e-learning course

Learn about the Agent reporting process in the Billing and Settlement Plan (BSP) and how to interpret billing reports. This module will enable travel agent users to understand the BSP Agent reporting process, show how to identify BSP Reporting documents and correct any discrepancies, if and when they occur. You will be shown the BSP reporting calendar for Travel Agents and the range of Billing Reports issued by BSP in the BSP system.
This e-learning module may be studied on its own, or as part of the five-module: IATA BSP Essentials for Travel Agents.
Course code: TTC022ELEN02
Group discounts
Discounts are available for bulk orders. Please contact us for more information.
Course format
- This e-learning module requires approximately 2 hours of study, to be completed within 6 months from the purchase date (enrollment validity).
- After the enrollment validity expires, the users will not have access to the course content and will not be able to take the assessment.
- The recommended level for this course is Intermediate.
- Student performance will be based on an assessment.
Upon completing this module, you will have the skills to:
- Follow the BSP reporting process
- Identify BSP reporting documents and correct any discrepancies
- Access the BSP reporting calendar and billing reports
- Interpret BSP billing reports
The key topics that are covered during this course include:
- BSP billing process and billing reports
- Optional BSP reports
- Billing discrepancies
This module is recommended for:
- Accountants
- Travel agents
- Finance staff members
- Back-office personnel
Upon successful completion of the assessment, you will be granted an Award that you can print for your records.
Assessment information
Please read the General Information on Self-study exams.
- Delivery method: Unsupervised online-based exam. Assessment can be taken at any time at your convenience.
- Format: 10 multiple-choice questions
- Time allowance: 2 hours
- Passing grade: 70% correct answers
- Number of assessment attempts: 2
Important note: The assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.