Live Animals for Passenger Handling Personnel (e-learning)

1.5-hour e-learning course

When shipping or accepting live animals for transportation by air, you must know how to use and comply with the IATA Live Animals Regulations (LAR). The IATA LAR is the global standard and essential guide to transporting live animals by air in a safe and humane manner. This training is specially designed for passenger handling personnel and provides, working knowledge of LAR to ensure that live animals are transported in compliance with airline regulations and animal welfare standards. Learn about container requirements, documentation requirements and awareness of animals’ health. Learn how to comply with standards and international welfare regulations. Note:This awareness course meets the minimum training requirements for handling and acceptance personnel, as per the Live Animals Regulations (LAR) Section 1.4.

This course is also offered in French through our reseller partner | Ce cours est également proposé en français par notre partenaire

Course code: TCGG-43

Group discounts
Considerable discounts are available for multiple purchases (30+ users) of this course. To simplify company-wide implementation, you can also host this e-learning course on your company’s Learning Management.
Please contact us for more information.

Course format

• This course requires approximately 1.5 hours of study to be completed in 6 months from the purchase date (enrollment validity).
• After the enrollment validity expires, you will not have access to the course content and will not be able to take the assessment.
• The recommended level for this course is Entry-level and Intermediate.
• Student performance will be based on an assessment. Please refer to the Assessment Information below for more details.

Registration information

• Please refer to our payment methods and applicable taxes.
• When you click to purchase the course, you will be directed to log in to your Training Profile through our Customer Portal.
• Are you purchasing the course for several people at once? Please find out how on our Payment page.

Upon completing this course you will have the skills to:

• Protect the safety and welfare of animals on the ground and in the air
• Describe container design principles for live animals
• Determine which container requirement is applicable to the animal being transported
• Describe carrier requirements and government regulations
• Identify relevant documentation

The key topics that are covered during this course include:

• Correct use of IATA's Live Animals Regulations manual
• Shipper’s and Carrier’s responsibilities
• Government and airline regulations
• Documentation, marking and labelling requirements for live animal shipments.
• Classification of live animals and identification of the correct container requirement

This course is recommended for:

• Airline passenger representatives
• Customer service
• Reservations and Operations staff
• Airline handlers

Upon successful completion of the assessment, you will be granted an Award that you can print for your records. As per LAR 1.4, this Award is valid for 36 months.

Assessment information

Please read the General Information on Self-study exams.

• Method: Unsupervised online exam The assessment can be taken at any time at your convenience.
• Format: 20 multiple-choice questions
• Time allowance: 1 hour
• Passing grade: 80% correct answers
• Number of assessment attempts: 2

Important note: The assessment should be accessed after you have completed the course module. Once you have started the assessment you can no longer access the course module.