BSP and BSPLink Workshop for Airlines (LIVE virtual classroom)

Did you know that in the past 5 years, 62 participants from 8 countries have taken this course with IATA?

Customizable LIVE virtual workshop

This workshop is designed for airlines to learn more about local IATA Billing and Settlement Procedures (BSP) and Governance, and BSPlink functionalities. During the workshop, you will gain a deeper understanding of BSP processes and features, the Passenger Agency Program, program enhancements supporting BSP operations and BSPlink functionality. The workshop duration is flexible to meet your needs, based on your preferred selection of curriculum topics, delivered at your location of choice.

Course code: TALF-82-VC

Course format

• The live sessions of this virtual classroom course are delivered by an official IATA Instructor.
• The course will take you approximately 8 hours to complete and be held over 2 consecutive days.
• There will be 2 live interactive virtual classroom sessions per day, each session will be 120 minutes.
• The live sessions will require your participation, with multiple Q&A sessions and additional time spent on self-study material including projects, research, additional reading and videos.

Technical requirements

Please verify your hardware, software and network to support your upcoming course with IATA Training.

Prerequisites

• Participants should have minimal knowledge or familiarity with BSPlink functionality.
• Recommended level is Entry-level and Intermediate.
• The recommended level of language proficiency is ICAO Operational Level 4 for courses in English or the equivalent level for other languages.

How to register

• When you click the Register button, you will be directed to log in to your Training Account. Please have your login details ready.
• Register early and save up to 25% at our Training Centers! Please read the Terms and Conditions for the early bird discount. The discount will be calculated at the time of payment.

To arrange in-house training for your company: Complete the in-house training request form or contact the B2B Training Specialist in your region.

Virtual venues

We schedule our virtual classroom courses through one of 3 virtual venues, each in a different time zone for your convenience. For more information, please visit our page on virtual classroom timing or contact our Customer Portal.

Please check the exact schedule of each class below (View more details) and click ‘Register’.

Upon completion of this workshop, you will be able to:

• Explain the flow of Billing and Settlement (BSP) Procedures and how the BSP system works
• Define and use BSP terms and definitions
• Gain knowledge of governance and resolutions that regulate BSP
• Describe New Distribution Capability (NDC)
• Map the agency debit and credit process
• Configure and operate BSPlink system
• Investigate the status of BSP transactions and handle remittance procedures
• Apply the obligations of participating in the remittance and settlement program
• Download and interpret BSP report data

The key topics that are covered during this workshop include:

• Passenger Agency Program
• Industry governance
• BSP features and processes
• NewGen ISS
• Transparency in Payments (TIP)
• IATA Clearing House (ICH)
• Credit card fraud prevention
• New Distribution Capability (NDC)
• BSPlink configuration and set-up
• BSPlink ticketing authority
• BSPlink debit/credit memos
• BSPlink refund application
• BSPlink other queries
• BSPlink credit card acceptance
• BSPlink reports

This course is recommended for:

• Accountants
• Finance Staff Members
• Sales Marketing Staff Members
• General Sales Agents (GSAs)

An IATA Certificate of Attendance is awarded to all workshop participants.