My Training Account
Over 200 million people work in the travel and tourism industry worldwide. Our travel and tourism training is designed to give you the skills and knowledge to maximize career opportunities in this rapidly expanding industry.
From entry-level travel agent basics to senior management for agencies or tour operations, each course leads to an IATA qualification, recognized internationally by the travel industry.
Found 36 courses and diplomas
E-LEARNING
Accounting and Financial Management for Travel Agencies (e-learning)
Learn to speak accounting language, grasp accounting principles and interpret financial statements to assess and steer your business.
Partner-taught or self-study
Advanced Skills in Journey Pricing and Ticketing (partner-taught or self-study)
Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.
Partner-taught or self-study
Assisting Travelers with Special Needs (partner-taught or self-study)
Identify customers who may have special travel needs and require non-emergency special services, support or accommodation from suppliers
E-LEARNING
BSP Agent Billing Reports and Procedures (e-learning)
Learn the BSP agent reporting process, how to interpret billing reports, identify BSP documents, correct discrepancies, and understand the BSP reporting calendar and billing reports.
E-LEARNING
BSP Agent Remittance Procedures (e-learning)
Examine the BSP Agent Remittance process, including the reporting calendar, debt identification, verifying amounts owed, and the importance of timely remittance and consequences of delays.
E-LEARNING
BSP Essentials for Travel Agents (e-learning)
Improve your understanding of settlement services and financial transactions between travel agents and airlines.
E-LEARNING
BSP Standard Documents and Procedures (e-learning)
Minimize costs by understanding ticketing authority, traffic documents, virtual MPDs, refunds, document inquiries, and credit card payments in the IATA BSP system.
E-LEARNING
Destination Geography (e-learning)
Gain confidence in your ability to sell destinations, answer common questions asked by travel customers and provide valuable advice that customers are willing to pay for.
E-LEARNING
Distribution and Airline Retailing with NDC (e-learning)
Delivered in media-rich and interactive animation, this course is a journey that begins by comparing existing direct and indirect air distribution channels.
E-LEARNING
E-commerce in the Travel Industry (e-learning)
In-depth know-how of e-commerce tools, cost-effective strategies to increase traffic to your website, and grow your customer base
