My Training Account
We have training for senior and junior-level airport professionals in the areas of management, marketing, operations and security. Explore the courses below to play an important part in this dynamic sector.
Our courses are taught by experienced industry practitioners, providing best practices and skills to help you overcome the increasing competition in the airport market.
Found 82 courses and diplomas
Classroom
Competency-Based Training for Dangerous Goods Inspectors (classroom)
Providing you with the knowledge, skills and tools necessary to effectively validate and approve training systems, processes, procedures, course materials and content in accordance with the CBTA approach.
Virtual classroom
Competency-Based Training for Dangerous Goods Inspectors (LIVE virtual classroom)
Providing you with the knowledge, skills and tools necessary to effectively validate and approve training systems, processes, procedures, course materials and content in accordance with the CBTA approach.
Classroom
Crisis Communications and Media Response for Airport and Station Managers (classroom)
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Virtual classroom
Crisis Communications and Media Response for Airport and Station Managers (LIVE virtual classroom)
Practical communication skills to manage media response in an emergency and crisis situation before the corporate media management response team takes over.
Classroom
Digital Identity and Biometrics Fundamentals (classroom)
Learn about the main models, forms and features of digital identity and biometrics that are essential for implementing Digital Identity and biometric solutions in passenger facilitation
Classroom
Emergency Planning and Response for Airports and GSPs (classroom)
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Virtual classroom
Emergency Response Fundamentals for Airports and GSPs (LIVE virtual classroom)
Learn how to prepare and manage your team's response to airport emergencies by following ICAO and FAA standards and recommended practices.
Classroom
Enhancing Customer Experience Through Data and Insights (classroom)
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
Virtual classroom
Enhancing Customer Experience Through Data and Insights (LIVE virtual classroom)
An in-depth view of the competitive threats to your airline and the opportunities you have to improve passenger loyalty
Virtual classroom
Evolving Digital Risks Information and Communications Age (LIVE virtual classroom)
You will develop a greater understanding of potential ways in which your staff and organization may be exposed to, or exploited by, new digital threats.
Diploma
Ground Operations Diploma
Gain management and operational knowledge about efficient ground operations for airlines and GSPs.
E-LEARNING
Human Factors for Ground Operations - Fundamentals (e-learning)
Learn how to improve safety and effectiveness in your ground operations with these recommendations for reducing human error.
Diploma
IATA - University of St Gallen Diploma of Advanced Studies (DAS) in Global Air Transport Management
The diploma encompasses 12 courses, which will enable you to explore and analyze topics in-depth, ranging from aviation systems and revenue management to sustainability and change management.
Classroom
Implementing Baggage Tracking through RFID and XML Messaging (classroom)
Explore the options to track baggage with a specific focus on RFID how tracking data can be exchanged with other parties through baggage XML messaging
Virtual classroom
Managing Green Airports (LIVE virtual classroom)
This course will provide a comprehensive overview of airport environmental matters, as well as environmental management systems, community engagement and decision making.
Classroom
Managing Green Airports (classroom)
This course will provide a comprehensive overview of airport environmental matters, as well as environmental management systems, community engagement and decision making.
Classroom
NOTAM Origination for Airports (classroom)
Providing the necessary understanding of AIS and the detailed knowledge needed to take the role of NOTAM initiator, effectively and safely, meeting the expectations of regulators
Virtual classroom
NOTAM Origination for Airports (LIVE Virtual Classroom)
Providing the necessary understanding of AIS and the detailed knowledge needed to take the role of NOTAM initiator, effectively and safely, meeting the expectations of regulators
Diploma
Passenger Experience Excellence Diploma
Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.
Classroom
Passenger Experience Service Design - Advanced (classroom)
Gain a deeper insight on how to use service design thinking as a methodology to empathize with passengers and ensure passenger satisfaction across the whole experience.
Classroom
Passenger Handling Supervision (classroom)
Intensive course in passenger services: customer service best practices, conflict management skills, international passenger and baggage handling standards
Classroom
Passenger Processing Design and Implementation (classroom)
Gain the skills to carry out transformational projects through industry recommended practices for successful Fast Travel implementations
Classroom
Perishable Cargo Logistics Management (classroom)
Learn how to use IATA’s Perishable Cargo Regulations (PCR), explore the HACCP methodology and learn how to use IATA’s CEIV fresh audit checklist to implement it in your organization
Virtual classroom
Perishable Cargo Logistics Management (LIVE virtual classroom)
Learn how to use IATA’s Perishable Cargo Regulations (PCR), explore the HACCP methodology and learn how to use IATA’s CEIV fresh audit checklist to implement it in your organization
