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Ensuring top-quality operations
Delivering the skills and information you need to stay on top of international regulatory requirements.

This growing collection of courses covers the most recent trends for ensuring top-quality operations and is taught by experienced industry practitioners.

Using an engaging, interactive approach to learning, our courses combine lectures, technology, and hands-on exercises to quickly transfer the tools you need.


Use the filters to find courses and diplomas that will help you get ahead in your career

Found 129 courses and diplomas

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Introduction to Security Intelligence Analysis

Learn about security intelligence analysis, how to integrate intelligence reports into your decision-making process and learn how to use bias identification, mind-mapping, creative thinking and conceptual models in security analysis to establish ethical intelligence feeds.

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Introduction to Security Investigation

Learn the fundamentals of conducting an internal investigation for security occurrences and topics such as ethical considerations, understanding human factors, principles of an internal investigation and root cause analysis.

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Introduction to the Airline Industry in a Changing World

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

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Introduction to the Airline Industry in a Changing World for the Leadership & Management Training Program

Start with the essentials. Learn everything you need to know to launch a career in the airline industry.

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IOSA Airline Auditor Training

Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 2.1.9

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IOSA Airline Auditor Training

Meet the requirements of the IOSA Standard and Recommended Practice (ISARP) ORG 2.1.9

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IOSA Internal Auditor (IIA) Advanced Diploma

Advance your career with our IOSA Internal Auditing Diploma. Master Safety & Quality Management Systems, IOSA standards, and rigorous auditing techniques to become a certified IOSA Internal Auditor. Learn practical and theoretical skills to ensure compliance and drive continuous improvement.

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IOSA Program Fundamentals

Giving you the basics of the IOSA audit program, which is a globally recognized standard for airline safety and quality

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Leadership & Management Training Program Diploma (self-study)

Enhance your critical business knowledge and skills through this highly-acclaimed training program.

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Network Development and Management Diploma

This diploma provides the basis and practical know-how to effectively develop the skills required to achieve key commercial objectives.

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Passenger Experience Excellence Diploma

Designed to cover passenger experience and digital transformation trends to provide your passengers with a seamless, secure and efficient travel journey that is highly personalized.

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Passenger Facilitation

Systems, tools, policies, and collaboration among multiple stakeholders necessary for achieving coherent and efficient aviation facilitation.

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Performance-Based Navigation (PBN) I

Gain an overview of the history of the PBN concept, GNSS theory, Area Navigation (RNAV), RNP, and airspace planning and design.

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Performance-Based Navigation (PBN) II

Understand the implementation and approval processes for PBN navigation specifications from the points of view of States, Civil Aviation Authorities, Air Navigation Service Providers and aircraft operators.

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Quality Management (QMS) for Airlines

This course provides an introduction to QMS components and objectives that you can establish within your operations.

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Quality Management (QMS) for Airlines

This course provides an introduction to QMS components and objectives that you can establish within your operations.

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Quality Management for Civil Aviation Authorities and Air Navigation Service Providers Diploma

Gain the necessary knowledge and skills needed to implement a quality management system in your organization.

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Quality Management Systems (QMS) Fundamentals

This course will provide you with the fundamental knowledge needed to work with Quality Management Systems (QMS).

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Risk Management and Safety - University of St. Gallen

This course explains how to be compliant with regulations and offers tools and practices to be efficient.

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Risk Management Implementation

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

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Risk Management Implementation

This course is an intensive hands-on course which will enable you to confidently identify and manage risks at the organization, department or station level.

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Risk-Based IOSA Airline Training

Acquire all necessary elements to understand the risk-based audit approach, the Maturity assessment tool and applicable maturity criteria for involved processes

  • English
  • 中文
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Root Cause Analysis

This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.

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Root Cause Analysis

This course provides instruction on problem solving and corrective action plan processes you can immediately apply within your organization to start making improvements to your operational performance.