The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.
IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.
Found 72 courses and diplomas
Route Forecasting and Development (classroom)
Learn methods for calculating the financial performance of different routes, forecasting cost and revenue drivers, and planning for the future development of your network.
- English
- Español
Route Forecasting and Development (LIVE virtual classroom)
Assess the performance of your airline’s network and analyze the revenue potential of new routes through route forecasting and route development
- English
- Español
Security Management Systems - SeMS (classroom)
Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.
- English
- Español
Security Management Systems - SeMS (LIVE virtual classroom)
Learn the essentials of IATA's SeMS initiative and how it can make your organization IOSA compliant. Leave the course with tools to build a SeMS that produces measurable and auditable results.
- English
- Español
Security Risk and Crisis Management (LIVE virtual classroom)
Address the security vulnerabilities in your organization and handle the aftermath of a crisis and to learn how to minimize risk by reviewing current threats to the aviation industry.
Security Risk and Crisis Management (classroom)
Address security vulnerabilities in your organization and equip your facility to handle the aftermath of a crisis. Learn how to assess risks, develop a crisis plan and set up a crisis center.
SGHA-SLA and Effective Negotiation Behaviors (classroom)
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
SGHA and SLA Essentials (LIVE virtual classroom)
Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document
Tax Planning and Compliance for International Airline Professionals (LIVE virtual classroom)
This course offers you the combined topics and knowledge of IATA’s courses on indirect tax, direct tax, and the tax treatment of flight and cabin crew members.
Tax Planning and Compliance for International Airline Professionals (classroom)
This course will provide you with the insight and knowledge of indirect tax, direct tax, and the tax treatment of flight and cabin crew members.