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Cultivating airline business executives
Develop competencies in all areas of airline commercial value creation to build a resilient airline industry

The airline industry is becoming increasingly complex with new commercial opportunities and challenges stemming from systems and technologies, evolving customer profile and preferences, increasing competition and new business models, progression of digital and analytical capabilities, shifting macro and regional variabilities, growing middle class and rising propensity for travel.

IATA Training utilizes industry-leading training to forge a strong performance for the industry. In addition to face-to-face sessions, the training courses are available as cost-effective LIVE virtual classroom courses or e-learning. Our course participants range from airline and airport veterans, to newcomers to the aviation eco-system as well as aspiring future aviation business leaders.


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Found 72 courses and diplomas

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Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention (LIVE virtual classroom)

Advanced, in-depth knowledge of Frequent Flyer Programs (FFPs), Customer Experience, Loyalty Management strategies, Fraud Management, skills, development tools and latest trends

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Frequent Flyer Programs (FFPs), Customer Loyalty Management with Fraud Prevention (classroom)

Unlock the potential of your frequent flyer promotions with tools to measure its contribution, outline areas for improvement and promote it within your organization and to your customers.

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IATA - ENAC Advanced Master in Airline Operations

IATA and the Ecole Nationale de l’Aviation Civile (ENAC) have partnered to offer a degree program for airline operations professionals. The Advanced Master in Airline Operations combines operational expertise and comprehensive academic rigor.

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International Negotiation Skills (LIVE virtual classroom)

Enhance your negotiation skills in the global aviation industry with IATA’s International Negotiation Skills course

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International Negotiation Skills (classroom)

Enhance your negotiation skills in the global aviation industry with IATA’s International Negotiation Skills course

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Leadership and Executive Coaching for Aviation Professionals (LIVE virtual classroom)

This program is about improving your managerial skills and transforming you into a Leader Coach equipped to navigate the complexities of modern leadership.

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Leadership and Executive Coaching for Aviation Professionals (classroom)

This program is about improving your managerial skills and transforming you into a Leader Coach equipped to navigate the complexities of modern leadership.

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Lean Six Sigma in Aviation (classroom)

IATA’s Lean Six Sigma in Aviation course teaches lean methodology, tools for supporting improvement projects, and the application of Lean Six Sigma.

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Lean Six Sigma in Aviation (LIVE virtual classroom)

IATA’s Lean Six Sigma in Aviation course teaches lean methodology, tools for supporting improvement projects, and the application of Lean Six Sigma.

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Marketing Essentials for Aviation Professionals (e-learning)

Learn how to apply and understand the principles of marketing essentials specifically designed for the aviation industry.

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