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Baggage services are essential to an optimized travel experience. Ensuring bags are delivered punctually and in a safe manner requires skilled personnel that have benefitted from industry-leading expertise. New technologies, check-in and ramp procedures, and baggage claims are all explained in an exciting array of IATA courses.

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Baggage Management courses

Please click on a course below to find out more about each course.

Baggage Claims and Proration

Baggage Claims and Proration, 3 days, classroom

Learn baggage pro-rate from the moment of payment of passenger claim till the agreement is made and the settlement of pro-rate amounts between respective carriers takes place.
Baggage Claims and Proration

Baggage Claims and Proration Essentials, virtual classroom

When a bag is mishandled then the cost to recover that bag is shared between airlines. There are certain rules and process that airlines have to follow, including recently updated IATA Resolution and new profiles.
Baggage Handling Services and Systems

Baggage Handling Services and Systems, 3 days, classroom

Learn to recognize baggage handling problems at the source and enhance your service efficiency by incorporating improved processes, infrastructure, and service management in your organization.
Implementing Baggage Tracking through RFID and XML Messaging

Implementing Baggage Tracking through RFID and XML Messaging , 3 days, classroom

Explore the different options to track baggage with a specific focus on RFID and learn how tracking data can be exchanged with other parties through the latest industry standards such as baggage XML messaging.

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