Need Help?
You can choose to study e-book courses with the help of an instructor
Need Help?
IATA's self-study courses can be completed with the help of an Instructor at one of our Partner locations.
IATA Training’s extensive range of partners strongly extends and complements IATA's reach, with local contacts and an understanding of the market trends and needs. Some partners deliver through local expert instructors.
The conducive learning environment includes formal classes, student collaborative projects, and a range of different activities that facilitate continuous learning. Acquire skills beyond knowledge and have your progress monitored and linked to learning objectives, giving you every opportunity for exam success. When combined with other products, partner-taught courses can lead to a diploma qualification.
Get help studying your self-study course at an IATA Authorized Training Center where language adaptations to local markets are available.
E-book exams
Examinations are completed online and will either be supervised (OERS) or unsupervised. You can find this information on each course web page. Be sure to read the general information on Self-study exams.
Useful exam information
Found 63 courses and diplomas
Advanced Skills in Journey Pricing and Ticketing
Gain confidence in pricing more complex journeys that apply exceptions to standard pricing principles.
Air Cargo Advanced Marketing
This course uses our expertise to provide knowledge on cargo rating principles and Air Waybill completion, as well as basic marketing procedures.
Air Cargo Advanced Marketing for the Leadership & Management Training Program
Providing advanced knowledge how to make markets respond and ensuring companies profit as well as how to differentiate with service innovations.
Air Cargo Diploma (self-study)
This diploma will give you a well-rounded introduction to today’s complex air cargo industry, helping you get a head start in your career at an airline, freight forwarder or ground handling company.
Air Transport Fundamentals
Study how the air transportation system relates to airlines, airports, civil aviation authorities and air navigation services.
Air Transport Fundamentals for the Leadership & Management Training Program
Study how the air transportation system relates to airlines, airports, Civil Aviation Authorities and Air Navigation Services.
Airline Cabin Crew Training course
This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines.
Airline Cabin Crew Training for the Leadership & Management Training Program
Take this first step to becoming an airline cabin crew member while developing your people and business management skills.
Airline Customer Service course
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Airline Customer Service for the Leadership & Management Training Program
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
Airline Marketing
Stay ahead of the competition by understanding and applying sound marketing principles.
Airline Marketing for the Leadership & Management Training Program
Stay ahead of the competition by understanding and applying sound marketing principles.
Airline Revenue Management
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Airline Revenue Management for the Leadership & Management Training Program
Discover the techniques applied by airlines to derive revenue from seat sales to maximize profitability.
Airport Operations Foundation Diploma (self-study)
Prepare for a career in airport and ground operations with this diploma. Explore key areas to perform tasks safely and efficiently in a dynamic aviation environment.
Airport Operations Fundamentals course
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed.
Airport Operations Fundamentals for the Leadership & Management Training Program
Starting a career or wishing to expand your knowledge in airports? Get the essential knowledge you need to succeed
Airport Ramp Services for the Leadership & Management Training Program with IGOM
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Airport Ramp Services with IGOM
Improve your understanding of ground service tasks and procedures, including safety and security measures.
Assisting Travelers with Special Needs
Identify customers who may have special travel needs and require non-emergency special services, support or accommodation from suppliers
Aviation Fundamentals Diploma (self-study)
Build a strong foundation in air transport with this self-study diploma. Explore aviation history, industry components, and effective marketing strategies to boost sales and revenue.
Aviation Safety Fundamentals
Gain a basic understanding of the general principles and concepts of safety to help you develop a ‘safety conscience’.
Aviation Safety Fundamentals Diploma (self-study)
This self-study diploma will provide new graduates looking to join the air transport industry or professionals looking to move into the aviation industry specifically within the area of aviation safety.
Aviation Safety Fundamentals for the Leadership & Management Training Program
Providing you with a basic understanding of the general principles and concepts of safety to help you develop a ‘safety conscience’.