My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, ACCET accredited, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 678 courses and diplomas
Virtual classroom
Airline Contract Law (LIVE virtual classroom)
This virtual course has been developed for aviation professionals to provide you with a good understanding of typical airline contracts and their effects on airline operations in everyday situation and in time of crisis.
- English
- Español
Classroom
Airline Contract Law (classroom)
Learn the basic drafting principles and agreements for aircraft sales and purchases, interlining, maintenance and catering, ground handling and more.
- English
- Español
Classroom
Airline Cost-efficiency Practices & Value-add Strategies - University of St Gallen (classroom)
Learn how to continuously improve your airline by containing specific airline costs by reviewing a number of airline strategic cost-cutting plans and incorporating necessary mechanisms and procedures to maintain a viable cost reduction program.
Partner-taught or self-study
Airline Customer Service course (partner-taught or self-study)
Drive outstanding customer service with the winning combination of knowledge, skills, and attitude.
- English
- 中文
Partner-taught or self-study
Airline Customer Service for the Leadership & Management Training Program (partner-taught or self-study)
Drive outstanding customer service with the with the winning combination of knowledge, skills, and attitude.
E-LEARNING
Airline Customer Service Fundamentals (e-learning)
Upskill and learn new skills to deliver on business objectives to meet the increased expectations of airline customers
Classroom
Airline Customer Service: Strategy Design and Implementation (classroom)
Understand the concepts and processes required to design and implement a successful customer service strategy at an airline.
- English
- Español
Classroom
Airline Distribution Strategies and e-Commerce (classroom)
Take an inside look at today's leading distribution models and strategies, gaining tools to optimize your company’s distribution processes.
Virtual classroom
Airline Financial Management (LIVE virtual classroom)
IATA's Airline Financial Management course will provide you with a comprehensive review of financial analysis and modelling techniques used to resolve challenges faced by airline financial managers
Classroom
Airline Financial Management (classroom)
Identify key elements in analyzing the financial performance of your airline.
