My Training Account
IATA Training enables you to be the best you can be. Every year, 100,000 participants trust the unique industry insight available from our courses. We are ISO9001 certified, and have more than 50 years of experience at the heart of the industry.
Our professional subject matter experts set the industry standards that are at the core of aviation and are the prime source of our course content. All our courses lead to internationally recognized qualifications.
Found 675 courses and diplomas
Classroom
Air Cargo Business Strategy and Planning
Develop strategic thinking skills to create effective business strategies, align resources and capabilities with long-term goals, and navigate a changing business environment. This course equips you with practical tools to build strategic pillars, transform plans into actionable results, and drive success toward a shared organizational vision.
Virtual classroom
Air Cargo Competitor Analysis and Market Research
Learn about the factors that impact performance in the industry, how to make effective decision through the interpretation of market research and analysis, and how to help your company improve its market share
Classroom
Air Cargo Competitor Analysis and Market Research
Discover how successful cargo companies use market insights and competitive analysis to stay ahead in a rapidly changing industry. Learn how to identify key factors that drive performance, interpret market data, and make strategic decisions that improve profitability, strengthen market position, and grow market share.
Classroom
Air Cargo Customer Service
Help your business to develop its customer service program to the highest level Learn about customer needs and demands, the ethics of customer service, and customer contact techniques to help your business to develop its customer service program to the highest level.
Virtual classroom
Air Cargo Customer Service
Help your business to develop its customer service program to the highest level Learn about customer needs and demands, the ethics of customer service, and customer contact techniques to help your business to develop its customer service program to the highest level.
Diploma
Air Cargo Diploma (self-study)
This diploma will give you a well-rounded introduction to today’s complex air cargo industry, helping you get a head start in your career at an airline, freight forwarder or ground handling company.
Virtual classroom
Air Cargo for Pharma Shippers
Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.
Classroom
Air Cargo for Pharma Shippers
Learn how air cargo transport is regulated, the role of key stakeholders, and how Good Distribution Practices (GDP) are implemented beyond compliance.
Virtual classroom
Air Cargo Fundamentals
Acquire basic understanding of the terms, equipment, documents and procedures used in the global air cargo industry
Classroom
Air Cargo Fundamentals
Acquire basic understanding of the terms, equipment, documents and procedures used in the global air cargo industry
