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ISO 9001:2015 certified

IATA Training is ISO 9001:2015 certified for the design, development, and delivery of training products for the aviation industry.

ISO 9001:2015 specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements; and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

96% of participants agree that our instructors are experts in their fields

Learner-centered approach

We strive to design courses that promote active learning and avoid the learner’s passive assimilation of the course content. Throughout our courses, we encourage ongoing and frequent instructor-participant interactions, learner-content interactions, and learner-learner interactions.

We promote learner self-responsibility and, whenever possible, we encourage participants to include their personal learning objectives in the course activities to maximize learning outcomes and drive real-life results. This offers multiple opportunities for learners to experience, observe, conceptualize and experiment with the content.

Practical and relevant training for professional development

We train professionals to obtain real business results. Our courses are designed by industry experts to equip students with skills they can immediately apply in the workplace.

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