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Developing professionals for tomorrow's air transport industry
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Found 677 courses and diplomas
Virtual classroom
Selling Security to C-Suite Board Level (LIVE virtual classroom)
This course supports you in the identification, delivery and follow-up principles that support Board level governance.
Classroom
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations (classroom)
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Virtual classroom
Selling Sustainable Travel Workshop: Tools and techniques for travel organizations (LIVE virtual classroom)
Assess environmental, social and economic impacts of your products and services and clarify customers’ questions about sustainability
Partner-taught or self-study
Serving the Travel Customer (partner-taught or self-study)
Gain essential strategies to ensure that the customer’s level of satisfaction will influence a purchase or repurchase decision.
Classroom
SGHA for Line Maintenance (classroom)
Learn how to use the IATA SGHA to its fullest potential as a commercial agreement and services description document for line maintenance services.
Virtual classroom
SGHA for Line Maintenance (LIVE virtual classroom)
Learn how to use the IATA Standard Ground Handling Agreement to its fullest potential as a commercial agreement and services description document for line maintenance services
Classroom
SGHA Version 2023 & SLA Refresher (classroom)
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Virtual classroom
SGHA Version 2023 & SLA Refresher (LIVE virtual classroom)
Learn about the latest updates on the IATA SGHA and new Service Level Agreement (SLA) template
Classroom
SGHA-SLA and Effective Negotiation Behaviors (classroom)
Learn how to use the latest version of the SGHA to its fullest as a commercial agreement and services description document.
Virtual classroom
SGHA and SLA Essentials (LIVE virtual classroom)
Learn about the latest updates and how to use the IATA SGHA as a commercial agreement and services description document
Classroom
Shipping Batteries by Air (classroom)
Acquire the skills and knowledge to pack and ship lithium ion, lithium metal and sodium ion cells and batteries by air, in compliance with the regulatory requirements of the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR).
Virtual classroom
Shipping Batteries by Air (LIVE virtual classroom)
Acquire the skills and knowledge to pack and ship lithium ion, lithium metal and sodium ion cells and batteries by air, in compliance with the regulatory requirements of the ICAO Technical Instruction and IATA Dangerous Goods Regulations (DGR).
E-LEARNING
Social Media Strategy for the Travel Industry (e-learning)
Learn how to define your marketing goals and target audience, create engaging content, determine your social media marketing budget and promote your travel business.
Diploma
Special Cargo Handling Diploma
Safely and efficiently handle special commodities.
Diploma
Special Cargo Handling Diploma (Self-study)
Develop a solid foundation for your cargo career by gaining knowledge and skills to accept and handle special cargo products such as dangerous goods, live animals and pharmaceuticals
