Fill in two identical SEPA Mandates. Once the forms are completed, upload a scanned version of the filled form and send us the updated bank mandate by post in Original to the below address while providing the second identical Original to your bank.
Furthermore, may we ask you to check with your bank if the Direct Debit mandate is correct and properly registered and if the mandate reference and the date are correctly captured by the bank exactly as mentioned on the SEPA Mandate.
IATA Service Centre Europe Accreditation Department Torre Europa Paseo de la Castellana, 95 28046 Madrid Spain
Please note that according to the SEPA procedure, your change request can only start to be processed once we receive the Original SEPA Mandate and your change will only be effective, once IATA sends you a written confirmation (by email). Until then, please continue to remit payments as per your current payment method.
Please note that the bank account provided through the SEPA Mandate will be also used by IATA to transfer negative sales.
If your payment method is bank transfer, please use the following template for Change of Bank Account Details for the refund of negative sales. Kindly fill in and upload the document, no Original is needed.
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