The IATA Digitalization Leadership Charter Forum, which took place on 28 May 2024 in Geneva, Switzerland brought together executives from member airlines and IT providers. The primary aim was to discuss the digitalization journey of the air cargo industry, driving the industry's digital transformation forward.

Key outcomes included a unified commitment to the principles outlined in the charter, which focuses on developing a collaborative digital strategy, enhancing organizational resilience, pursuing sustainable digitalization, achieving digital excellence, and using new technology ethically. Participants provided valuable insights into the drivers and motivations for supporting the charter, emphasizing the necessity of moving from legacy systems to a data-sharing approach using web APIs.

They also highlighted the significant impact digital transformation had on their organizations, driving operational efficiencies and meeting higher service expectations. Proposed initiatives were discussed to ensure industry-wide adoption and successful implementation of the charter. The workshop concluded with a call to action for all stakeholders to collaborate and drive the digital transformation of the air cargo industry.